Lenox :: FAQ : e-gift Certificates
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FAQ — Frequently Answered Questions


Frequently Asked Questions

What is a Lenox.com e-Gift Certificate?

What does a Lenox.com e-Gift Certificate look like?

What dollar amounts are available for Lenox.com e-Gift Certificates?

How do I purchase a Lenox.com e-Gift Certificate?

How is a Lenox.com e-Gift Certificate sent?

Can I include a personal message?

How do I redeem a Lenox.com e-Gift Certificate?

Do Lenox.com e-Gift Certificates expire?

What if I accidentally deleted the email that contained my e-Gift Certificate?

Can I check the balance on my Lenox.com e-Gift Certificate?

Are paper gift certificates available?

What is a Lenox.com e-Gift Certificate?

A Lenox.com e-Gift Certificate is the online version of a paper gift certificate. It's the perfect gift for anyone who has an email address, and it can be redeemed online at Lenox.com.

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What does a Lenox.com e-Gift Certificate look like?

View a sample e-Gift Certificate here.

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What dollar amounts are available for Lenox.com e-Gift Certificates?

Lenox.com e-Gift Certificates are available for $25, $50, $100, $250, $500, $1000 or the amount of your choice. You must select whole dollar amounts only. For example: $12.00, not $12.50

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How do I purchase a Lenox.com e-Gift Certificate?

Use our convenient online Order Form.

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How is a Lenox.com e-Gift Certificate sent?

Our e-Gift Certificates are securely sent via email, immediately upon purchase.

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Can I include a personal message?

Yes, there's an area on the Order Form for your own message.

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How do I redeem a Lenox.com e-Gift Certificate?

Simply enter the 9-digit number on your e-Gift Certificate at checkout. Any remaining balance will be credited to your account.

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Do Lenox.com e-Gift Certificates expire?

Lenox.com e-Gift Certificates are valid two years from the date of issue.

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What if I accidentally deleted the email that contained my e-Gift Certificate?

Don't worry – just contact our Customer Service staff.

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Can I check the balance on my Lenox.com e-Gift Certificate?

Yes. You can do so here; be sure to have your claim code handy.

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Are paper gift certificates available?

Yes. Please contact our Customer Service staff for details.

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*Ornament prices shown reflect 15% Off savings.