Buy with confidence, we will not be undersold! Prices at Lenox.com are comparable to sale prices at other stores. Should you find a lower price, or discount offer or coupon at any authorized Lenox dealer, we will meet that price. Price matching applies only to identical conditions of sale. The competitive price must be able to be confirmed in the public domain by either a printed ad or by accessing a website. If you need to contact us for a "price match," please call our Customer Service department at 1-800-233-1989.
Your satisfaction is guaranteed! If you are not completely satisfied with your purchase from Lenox, for any reason, simply return it for a replacement or full refund, not including shipping. Sale merchandise must be returned within 30 days. All other merchandise including jewelry and personalized items must be returned within 90 days. To return an item, call us at 1-800-233-1989 and we will be happy to assist you.