Good Product - Terrible Customer Service
Ornament was nice as expected from Lennox but the customer service has a lot to be desired. They guarranteed delivery by a specific date (for me, was in time for Christmas), however they didn't adhere to it. When I called to check on my order (I ordered 2), they had not even shipped yet and they would not let me change the address to be shipped to so that I could receive in time for Christmas. I also found the customer service rep very curt.
Rated 4 out of 5
Rated 3 out of 5